Frequently asked questions

Chords

What is Chords?
The first music-streaming service run by independent artists for independent artists and fans.
How does Chords work?

How does Chords work for artists:

  • You will earn $7.00USD/Month per supporting fan. (100 Fans supporting you on Chords = $700.00USD/Month for you).
  • Each time a fan decides to support you, the duration of his/her support will last for 1 month and will automatically renew each month. If the fan decides to support a different artist , the $7.00USD/Month will switch to the new supported artist.
  • If a new fan discovers you through a Chords Fan Page and decides to support you, you will earn $6.00USD/Month and $1.00USD will go to the Chords Fan through which you were discovered.
  • It is your responsability to maintain a real relationship with your fans by creating the best music and reward them in the most original way. This will attract new fans and maintain your current Chords fan-base. Fans: Each time an artist gets a new supporting fan through your Chords fan page, you will earn $1.00USD/Month. You only need 10 new supporting fan through your Chords fan page to zero out your membership!
  • The duration of this earning will last as long as the new supporter is supporting the specific artist he/she discovered through your Chords fan page.
  • If the new supporter decides to support a different artist through someone else's Chords fan page, the $1.00USD/Month will switch to the new recommender.

How does Chords work for Fans:

  • Each time an artist gets a new supporting fan through your Chords fan page, you will earn $1.00USD/Month. You only need 10 new supporting fan through your Chords fan page to zero out your membership!
  • The duration of this earning will last as long as the new supporter is supporting the specific artist he/she discovered through your Chords fan page.
  • If the new supporter decides to support a different artist through someone else's Chords fan page, the $1.00USD/Month will switch to the new recommender.
How do I get on Chords?
SignUp and be one of the first to get on.
How much is Chords?
Chords is free for indie artists. Fan membership: $9.99/Month
What is a beta member?
A member who signup on Chords during the beta sign up period.
How many beta Members are you allowing in?
We haven't set a number yet, but you'll want to make sure you're one of the first.
Can I beta test without becoming a Member?
No.
When is general release?
We're expecting the release of chords.io beta for late Fall 2018.
Can I migrate my existing website into Chords?
No, you will have to create your own new Chords page with our customizable template. You will be able to add the URL link to your personal Artist website.

Copirights

Do I own my content on Chords?
Except granting a license to us to perform and promote Chords's Service, you own your own content. We claim no intellectual property rights over the material you provide to the Service. Your profile and materials uploaded remain yours. However, by publishing your content on Chords, you agree to allow others to view your content. In any case, we will not enable 3rd party advertisement on your content.
Is my content protected?
Chords works closely with ASCAP & BMI to make sure your content is copyrighted.
My content is not protected, what should I do?
We highly recomend that you create an ASCAP or BMI profile and get an ASCAP or BMI id# in order to make sure that your content is copyrighted. Note sure how to do it? we are here to help!

Click here to protect your music:

ASCAP.org BMI.org
I am signed on a Label, can I still use Chords?
Unsigned/independent Artists are more than welcome to use Chords. It is for you that Chords was created. If you are signed on a label, you need to make sure that your contract is non-exclusive and that you own your copyrights in order to avoid any copyright infringement.
How is my music used by Chords?
Once you create your Chords Artist Profile and upload your music, your music will be streamable by the Chords Community. Meanwhile, you do have the option to make your music available only to your Chords Supporting Fans.
Will I earn royalties if my music is played on Chords?
Chords is ASCAP and BMI Licensed. This mean that we do pay royalties to the ASCAP and BMI organizations for the difusion of music on the Chords website. It is your responsability to make sure that your music is protected through The ASCAP or The BMI organization in order to receive your cut.

Music

Can I upload any song on Chords?
No. Chords was created to help the preservation of the cultural diversity brought by independent creators. Our goal is to make Chords "The Place to Go" to discover the very best new original music by independent artists. ​ For the time being we only accept ORIGINAL MUSIC and DO NOT ACCEPT COVER SONGS.
What is the difference between "Public Album" and "Private Album"?
"Public Album" means that your album will be available to the Chords community as soon as it is done uploading. "Private Album" allow you to keep your album private and set a release date for it. The album will be available to the Chords community on the chosen date.
What does "Make my music discoverable" means?
By clicking "Make my music discoverable" your music will automatically be added to the Chords "DISCOVER" feature. This means that your music will be discoverable by anyone using the "DISCOVER" feature, Chords member or not.
What does "Exclusive" means?
"Exclusive" means that your content will be available exclusively to your Chords Supporting Fans on Chords.
What does "New" mean?
"New" stands for new content created.
Can I edit my music on Chords?
Yes! You can edit, add or delete any content uploaded on Chords, anytime.

Video

How do I upload a Video Clip on Chords?
Once you created your Chords Account, you will be directed to your Chords Artist Profile Builder. Once there all you have to do is to click the (+) button on the top right corner of each modul and follow the steps. You will be able to upload your Youtube and Vimeo videos.

Notifications

What are "Notifications"?
"Notifications" allows you to notify your Chords Fans each time you upload a new song/video/reward.
How do I use "Notifications"?
In your settings, you can choose the "Automatic Notifications" option. This will aloow your Chords Fans to be automatically notified after each upoload you do on your Chords Artist Profile.
What will my "Notifications Tab" show me?

Notifications will show you the following types of updates:

  • New comments on all of your posts, grouped by type of user (supporting fans, regular members). You will be able to read and even reply to all of your new comments across dozens of posts, all from the same place.
  • New likes on all of your posts. See which of your posts are the most successful.

Rewards

What are rewards?
Rewards are for your Chords Supporting Fans! Think of this as a special treat for your fans that decide to support you. A lot of Chords Artists release bonus content early, host google hangouts, or ask their Chords Supporting Fans for ideas for their next creation. It's really up to you! We encourage Chords Artists to search around and see what other Chords Artists are offering their Chords Supporting Fans. You can use the same rewards, but with your own touch or ask your fans what they would like! Rewards aren't required but are a great way to maintain your current supporting fan base, keep them happy and get new ones.
Can I edit my rewards?
Of course you can! You can edit existing rewards, delete reward or create additional rewards at any time.
How do I distribute my rewards?
There are a couple ways to distribute rewards on Chords. You can either post them to your Chords Artist page or send messages via your "Notifications" Tab. We recommend posting rewards using your Chords Artist page, as it's an easy way to upload/attach media and share it with your Chords Fans. You can share URLs, images, attachments and then select the privacy by choosing which Chords Fams will have access to your new posts.
What are good rewards to offer?
  • Early access to concert tickets Going on tour? Your Chords Fans will probably be first in line for tickets anyway, so why not let them purchase tickets before the general public? An easy way to fill those seats with the people who love your music the most.
  • Discuss lyrics and meaning Were your songs are inspired by a long-lost lover? A family pet? Wherever the inspiration came from, your Chords Fans want to know! Show some love to your Chords supporting Fans and write them a song! Ok--it doesn't have to be a love song with their name as the title; even just a little inspiration or lyric about them will do the trick. ;)
  • Backstage pass Invite your Chords Supporting Fans backstage at your next gig! They'll be stoked to see you play and even more excited to see what the show is like from your perspective.
  • Access to your Chords-only feed When Chords Fans support you, they will receive access to any posts you share with their them. This is a great automatic perk and fantastic addition to your rewards! We'd suggest adding as a baseline in all of your rewards.
  • Tutorials or breakdowns Your Chords Supporting Fans want to know how you did it! Offering a behind the scenes look at your creative process is a fantastic middle-range reward that can be incredibly fun to make.
  • Google Hangout! This is a great reward for your Chords Supporting Fans! Invite them to join you in an online video hangout where topics can range anywhere from what ideas they have for your next piece of content.
  • Name in credits Writing a new song? Making a new video clip? Crediting your Chords Supporting Fans directly in what you create is such an awesome reward for them and super easy for you!

Payments

When do I get charged?
For monthly payment plans, service is billed in advance on a monthly basis. All credit card payments are secured and verified using Stripe. We don’t accept cash, checks, or PayPal for payment. Also, please note that we bill in USD and international payments may be subject to conversion fees.
When do I get paid?
Monthly.
What are my options to receive payment?
You have the option to receive payment via Stripe direct deposit to your checking account. Transfer fees: Receiving payment via Stripe - $0.25 fee for every deposit.
How do you calculate fees?
Our mission at Chords is to send as much money to you as possible, so we do everything we can to minimize fees. We hope this article sheds some light on the three main types. Payment processing fees represent the amount that our payment processors (e.g., Stripe) charge each time they process a payment. Payment processors typically charge a percentage of each support plus a fixed number of cents.Chords reduces processing fees by aggregating charges at the beginning of each month. International transfer feesInternational transfer fees apply to payments that pass between two different countries. Receiving payment via Stripe - $0.25 fee for every deposit Note: This does not include any fees associated with converting USD to your native currency.
Do you give refunds?
Payments are non-refundable.

Wallet

What is The Wallet?
The Wallet offers information about your Chords Artist page performance.
What will "The Wallet" tab show me?

This section summarizes the support that you receive, the layout is based on your monthly payments. The table shows:

  • The number of Chords fans supporting the artist with successfully-processed pledges for that month.
  • The amount of successfully-processed pledges for that month.
  • Merchant transaction fees associated with the third party that processes the payments (e.g., Stripe).

Taxes

Do I need to pay taxes on the money I earn on Chords?
USA Artists are responsible for filing/paying taxes on the money received from Chords.Your professional tax advisor can assist you to determine if you need to make quarterly tax payments to the Internal Revenue Service.
Is the money I receive from Chords “Taxable Income”?
In most jurisdictions, the money you receive from your Chords Supporters is taxable